Our normal minimum order for delivery is 100 gallons. We can deliver 50 gallons, but we do have to charge a delivery fee, for the small delivery.
What type of payment do you accept ?
We accept Visa, MasterCard, Discover, Credit-Debit Cards, Cash, Pre Approved Check, Money Orders
Do I have to be home at the time of my delivery? How do I know I received my delivery?
You usually do not have to be home as long as the delivery driver has access to fill your tank, and payment arrangements have been made. The delivery driver will leave you a state certified meter delivery ticket showing the gallons delivered to you in a green door hanger envelope on or in your door, or safe place that you have specified when you place your order.
Are there any delivery fees?
Normal deliveries of 100 gallons or more do not have a delivery fee. Deliveries of 50 gallons do have a service fee, due to the small amount of the delivery.
I am out of oil, what do I do now ?
First, make sure you are actually out of oil, and not experiencing a problem with your heating system. Use a measuring stick to check your fuel level if you are able to access your tank. Do not "tap" on the side of your tank and try to estimate the fuel level in it, this method is very unreliable. If you determine you are NOT out of oil, please contact one of our recommended local contractors to come out to your home, inspect and repair your system.
If you ARE actually out of oil, you can add Kerosene or Diesel Fuel (available at most gasoline stations) to your heating oil tank until your delivery arrives. 5 or 10 gallons of Kerosene or Diesel Fuel will usually last 1-2 days depending on the current temperature, weather conditions, and the size of your home. Some units may require a "prime & start" if the tank has been allowed to run completely out of oil. Please contact one of our local contractors listed here if you need assistance with your heating system.
Scott Reed HVAC Services - Dover, DE 302 697-1350 Airtech HVAC Services - Magnolia, DE 302 335-8334 List Refrigeration Heating & AC Service - Camden, DE 302-697-3740 Associates Contracting - Dover, DE 302-734-4311